Quality Tourism™, a welcome and quality services guaranteed by the State
In order to always better receive tourists and improve the quality of services tourism in France, the State created the brand Tourism Quality™.
This brand selects and brings together the quality initiatives undertaken under the same symbol. by tourism professionals, with a view to continually improving our activities and the satisfaction of our participants.
Tourism Quality™ covers the entire tourist reception chain: hotels, tourist residences, holiday villages, campsites, restaurants, cafés and brasseries, seasonal rental agencies, tourist offices, places to visit, sports and leisure activities…
Tourism Quality™ represents a sign of national recognition which values our welcome and quality services, which allow you to choose with complete confidence our establishment.
What do tourism professionals with the Tourism Quality™ label commit to?
Tourism Quality™ highlights our commitment to welcoming and quality services.
To obtain this mark, we must successfully follow a compliant quality approach. to the criteria Tourism Quality™. The essential requirements allowing to satisfy our members are:
A warm welcome
Attentive staff
Mastery of languages
foreign
Personalized services
Clear information and
precise
Cleanliness and comfort guaranteed
Discovering a destination
Taking customer opinions into account (thanks to the systematic analysis of customer surveys)
satisfaction and complaints).
With Tourism Quality™, our
services are regularly subject to an independent evaluation at least every
5 years in the form of a mystery visit. This system makes it possible to integrate all the benefits
a process of continuous improvement of our activity and guarantees you unforgettable sailing and hospitality memories!
